How to Upload SSS R3 Collection List Online?

How to upload SSS R3 Collection List online without USB and without going to the SSS office? It’s so easy and simple. Now, all registered employers of SSS can upload R3 reports online and submit collection lists online without going to the SSS branch and office to pass USB and Diskette containing the said files.

I’ve been waiting for this feature to work successfully and now the wait is over. I have uploaded our recent R3 reports using the online feature of SSS for employers. I think it’s cool and very convenient. Imagine how much time and how much gas we could save because we can submit R3 without driving to the SSS office anymore and without using USB and diskette to pass those monthly contributions collections requirements to the SSS.

I’d like to take this opportunity to congratulate and salute team SSS because after the Latest SSS Contribution Table for 2014 was released, all stuff and transactions seem to be easier and paperless. UMID cards are also being sent quicker. I want to thank everyone too for making our past post viral all over Facebook and Twitter. To thank you more, I am sharing this post about uploading collection list online with screenshots.

Before you do the manual online uploading of files, make sure you have done the posting of R3 reports on your computer. If you don’t know how the R3 Project works, read this post “How to Use the Latest SSS R3 Program” we made to easily do the job. If you’ve already generated reports, proceed to the steps below.

Upload and Submit R3 Collection List Online

1. Log in to SSS as an Employer.

2. On the Dashboard, tap Transactions and choose Submission of Contribution Collection List (R3)

how to upload sss r3 online

3. Select Upload Collection Lists as shown below:

upload sss collection list online

4. Fill in the information required – Receipt Date, Receipt Number, amount paid and then upload the SSS Text File you saved in your computer from the R3 Project File Generation. Remember, upload one month at a time.

submit sss r3 online

5. Check the details you have entered and make sure they are accurate to avoid errors in uploading. Then click Upload and then OK (as shown below).

upload contribution list online sss

6. You’ll then receive a message like this below:

upload r3 online

7. You’re done and print the confirmation message as proof and reference for future needs.

To know more about your company’s complete payment history, just log in your employer’s account. Make sure though you are an authorized signatory or authorized personnel of your company to do the SSS stuff of your employer. You can check if all months are already posted. You can also check any discrepancies by going to the R3 and R5 reconciliation. You can do all this stuff checking by going to Online Inquiry via your account’s Dashboard.

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About Fehl Dungo

Licensed Career Service Professional, tech investor, founder of Philpad, and published author of a poetry book at Barnes&Noble.

96 thoughts on “How to Upload SSS R3 Collection List Online?”

  1. HI GOOD DAY…I TRIED TO UPLOAD THE COLLECTION LIST I GENERATED PERO HINDI BELONG SA FILE EXTENSION NA REQUIRED TO UPLOAD… ALLOWED LNG PO .XLS.TXT…ETC… YONG GENERATED FILE PO IS .(NUMBERS)…HOW TO FIX THIS PO?…THANK YOU!

    Reply
  2. When I used the online upload, it only accepts 1 receipt per month. Meaning if you used 1 receipt for 2-3 months, you cannot upload it online. paano po?

    Reply
    • Sa online submission ng collection list, 1 receipt per 1 applicable month lang po ang allowed. The remaining applicable months’ R3s (collection list) should be sumitted thru USB to our branch.

      Reply
  3. Hi! This is my first time using this online uploading of CCL.
    however I encountered this problem:

    The following problems were found in trying to submit this report:
    Payment details entered are currently not yet posted in SSS records. To verify posted payments, you may access the “E-SERVICES” menu and click “Inquiry” from the drop-down list. Select “Payment History” from the Inquiry module menu and click the “Cash Col Posted Payments”.

    If payment is already posted in the “List of Contributions/Loans Payments”, you may submit the Contribution/Loan Collection List online.

    so, I went to the INQUIRY menu, it only displays a blank page.
    what do I need to do now?

    i am really hoping that you could answer my inquiry.
    Thanks!!!

    Reply
  4. Hello! I followed the procedure until #4. When I tap submit, I’m getting this message:

    The following problems were found in trying to submit this report:
    Payment details entered are currently not yet posted in SSS records. To verify posted payments, you may access the “E-SERVICES” menu and click “Inquiry” from the drop-down list. Select “Payment History” from the Inquiry module menu and click the “Cash Col Posted Payments”.

    If payment is already posted in the “List of Contributions/Loans Payments”, you may submit the Contribution/Loan Collection List online.

    What step am I missing po? I checked the Inquiry menu, blank page lang ang lumitaw. How do I get our payments posted in SSS records? Thank you!

    Reply
  5. hi, can i ask favor.that my employees asking that if they are member of sss now quickly also they have a philhealt?they have a different list of computation of their contribution.is it sss merge with philheath?thanks in advance for answering my cocern.

    Reply
  6. Hi! mag re-register po sana ako sa employer login kaso hndi ko po ito naintindihan. please help po: ano po itong date coverage? Month/Date/year.

    thanks!

    Reply
  7. Good day,
    Does the e-services of r3 submission of SSS send out confirmation email through company email or authorized signatory email?
    thanks in advance!

    Reply
  8. can you post an update on how to upload/ create directly at the sss website without using the r3 generator app ma’am? thank you.

    Reply
  9. Very helpful. However, I find that the upload page only allows 1 file to be uploaded per SBR number. I have an issue with this because I pay quarterly, so there is only 1 SBR number covering 3 payment files. Any suggestion? Thanks.

    Reply
  10. Same po ba ang pag process ng ML2?
    I have been doing the R3 successfully creating r3program on pc then upload it online… now the employees are processing loans is it going to the same process will i be using the r3program?

    Thanks

    Reply
  11. Nagkamali po kasi ako ng spelling sa name ng isang employee para po sa r3. Tama naman po ung SSS number na nailagay. Tanong ko lang po kung okay lang po ba un? Or kelangan pa pong ipaayos sa SSS?

    Thanks po sa response!

    Reply
  12. Hi Fehl. Any advise po what to do, my employer mistakenly uploaded my ‘present’ loan payments dun sa ‘old’ loan records ko. Now my present loan now shows no payment at all, the reason I can’t process any loan renewal kce the present loan did not have any payment record. Is this something my HR can rectify online? Been a month now since they had someone from hr went to sss and file loan record transfer, but still no action. Please advise. Thanks po!

    Reply
  13. hi,bakit hndi aq mpasok ngayon naopen qna ag submit contribution collection list (r3) but ag lumalabas ay error com-
    500.

    Reply
  14. hi ms fehl, na-solve na po ba yung problem of a single SBR number for three months? it won’t let me leave the SBR field blank both online and with the file generator placed by sss on my usb last week.

    Reply
  15. After uploading the R3 files online, when will it reflect on the employee’s actual contribution? Am I going to wait for days or it is instantly updated? TIA

    Reply
    • It took 4 days for me to see the updates. I uploaded May 29, kept checking everyday, and today June 2 I could confirm both employer and employee’s pages updated na. ^_^

      Reply
  16. Okay lang ba hwag nalang mag file ng r3 on line …ang hirap po kasi!NASA akin naman lahat ng resibo.kapatid ko naman po ang employee ,dalawa long pro sila ng pinsan ko.thank you.

    Reply
      • hello Ms. fhel , paano po kami makakapag post ng contribution sa sss online, i mean ung mismong program na kailangan po namin. salamat po. then alam nyo din po ba pag dating naman sa hdmf and philhealth… same din ba sila na pede mag upload ng contri online? tyi

        Reply
  17. Hello, i have submitted an ML2 with error. There was an email sent that the file i uploaded was not processes because of invalid values. However, it does not state on how should i process with it. Will appreciate your help on this. Thank you.

    Reply
  18. Hi po, how does the R3-R5 reconciliation work? i already upload R3 collection lists (January-March via USB, April to July 2014 via online) but in the reconciliation only the March was reflected. Does this mean that the employees contributed werent posted as well? Thanks for the feedback!

    Reply
    • Nope, the employees contributions will be posted automatically on SSS database once you received a confirmation in the USB/ R3 submission.

      Reply
  19. Actually, our companies March and April R-3 contribution was not yet posted online because there’s a mistake regarding the payment and computations of the contributions. I already go to the SSS and paid the remaining balance(kulang) on the contributions of our two employees.

    My question is how can i post the r3 online if i have two receipts? One is the bank receipt where we first paid our March and April contributions and the other one is the receipt of our balance (which was counted as underpayment). Please please, help me with this one. I already asked someone in the SSS office, but she seems like out of her mind and can’t answer me properly. LOL. Thank you!

    Reply
    • i’m thinking na pwede ko silang iupload pero magkahiwalay. Bale, mafifill yung kulang ng two employees pag inupload ko na yung remaining balance receipt. What do you think? 🙂

      Reply
    • When I used the online upload, it only accepts 1 receipt per month. Meaning if you used 1 receipt for 2-3 months, you cannot upload it online. So I just posted the other months using R3 program and submitted via USB to SSS. I honestly didn’t encounter yet 2 uploads with underpayment. I think that should be done by SSS since there is no feature in the R3 about additional amounts for underpayment. None that I know of. If I missed it, please tell me. 🙂 LOL Have a great day!

      Reply
      • Thank you for your response. 🙂 I already resolved this problem, i encoded the first receipt that i have with the total amount of the two receipts. I just give it a try, then it’s okay pala. I thought it will make an error since the first receipts amount is not tally to the whole amount. Thank you thank you for this and to this blog.. 🙂

        Reply
      • mam ganyan din po problem ko,nagbayad po ako quarterly isa lang po ang resibo nun pag iupload na po sya para sa r3 isang month lang po ang pwede

        Reply
  20. Hi Ms./Mr.

    Paano po po mag uplaod ng more than 332?

    Pag nag aupload po ako ng mga 400 plus hanggang 332 lang ang mga employees na lumalabas at di na s’ya parehas ng Total Remittance.

    Sana po Matulungan nyo po ako..
    Salamat

    Reply
  21. good day ma’am ask ko lang i’m trying to upload r3 text file and i always got an error message saying “Termination Date not within applicable/previous month.” Applicable Month is Nov 2012 and date of termination of a certain employee is March 2013…why do i get that error? do i still need to add the employee in R1-A even if he/she is already terminated? pls help thank you…

    Reply
  22. A blessed day! Thank you so much for all the SSS-related info you’ve been sharing. I find them very useful. It’s what I’ve been following since I registered our kasambahay.
    Just a question. I’ve been trying to register as an employer at the SSS website. However, I’ve been encountering this error message: Date of coverage is not the same with SSS records.
    I’ve been entering the date of employment which was indicated in the SSS Employment Report Form (R-1A). I also tried using the date received by SSS and the date I submitted the application. However, the same error message keeps popping up. Have you by any chance encountered this problem?
    Thanks and God bless!

    Reply
    • You’re welcome! Check out the certificate of registration SSS has issued to your company. The coverage is written there. You should use that coverage

      Reply
      • Thanks for your prompt reply! I am a household employer. Hence, I did not receive a certificate of registration. I only have copies of Form R-1A (SSS Employment Report) and the PPS-HEUR1 Form (Household Employer Unified Registration Form). What can I use in this case? Thanks and God bless!

        Reply
          • Tried your suggestion but the date of coverage still not match the record of SSS records. Anyway, I called up the SSS Call Center. Learned from their personnel that my employment report has not yet been encoded. I was instructed to call my SSS servicing branch to follow up the encoding.
            Thanks a lot for your help! God bless!

  23. First payment was over-the-counter at BPI and the second one was in SSS-Shaw Blvd. Both payments were underpaid/not tally with the SSS contributions. We only have one employee. For the first month I think I had the old table of contributions and I didn’t know the P10 EC was included so I paid only P1,050. For the second month, I paid 1,100 accdg to the new table of contributions then I added the P50 for the discrepancy the past month- P1,150. For both months, I should’ve paid P1,110. Thanks very much for the help!

    Reply
  24. Hi! What if I had been paying the wrong contributions (I’m a newbie and I didn’t know I had to include pa pala the 10.00 EC, so my total would always be short of 10.00). With the program, it won’t accept the figures that I actually paid for the SSS contributions. Do I have to input the correct figures then just make the necessary adjustments? Thanks very much!

    Reply
    • You payment won’t be accepted by the cashier if your SSS amount and EC amount are not listed and tallied according to the latest SSS Contributions table. I wonder how did you pay and how much and how many employees…

      Reply
  25. kindly send me a r3genfile kasi yong ibinigay ng sss office ay d maopen ang file maintenance. Yong una ayos pa ang kaso yong mga na e save ko sa usb ay blanko.Inulit ko ayaw ng gumana.

    Reply
  26. mam ung r3 file nagbago sya ng format naging notepad po cya panu po ung gagawin para mabalik sya s dati nyang file format??

    Reply
    • That is strange. It will not change to another format. You are just seeing a Notepad-like icon when you view it probably because of your computer. Save it in your USB anyway and SSS will accept it.

      Reply
      • but how come ours does not reflect on our employees account? i logged in to my personal account as a member but the r3 i’ve posted using our employees account is not yet posted. 🙂 thanks!

        Reply
        • IDK maybe their system is under maintenance when you posted or currently under repaid or updating. Usually, once the R3 were uploaded, you’ll see them right away.

          Reply
          • Hi again! We paid our contribution thru bank. Days after, it is still not posted in the cash col payments. i usually pay at sss counters. this is the first time i payed in the bank. matagal ba talaga mag post pag sa bank binayaran? how long. many thanks!

  27. Gooday, earlier today I’ve tried uploading my r3 file multiple times but the website does not seem to recognize my generated r3 file. Whenever I try to upload the file named R3080XXXXXXX (placed X’s an an example) the websites says “Unknown error occurred while reading file. Loading is cancelled.” on red text. Anyone know why this is happening? I can assure you I’ve done the procedures from generating an 3r file correctly.

    Reply
    • It also happened with me several times. It’s mainly due to SSS website issue or internet connection. I uploaded the thing at night so not many users visit SSS

      Reply
      • Its always happening to me. sometimes there are names colored red because of some error i dont what to do. i always call SSS but they said they didin’t encounter that kind of problem.

        Reply
    • bat po hanggang ngayon ganon pa rin po“Unknown error occurred while reading file. Loading is cancelled.” ang nalabas pag nag uupload.

      Reply
  28. once uploaded online, how long do you think it will it be posted? our accountant uploaded our file 2 weeks ago and upon checking our account, it is still not posted.

    Reply
  29. Hi Mam, i already uploaded collection list per month, do i still need to go to sss branch? what documents (hard copy) should i submit to the sss office?

    Do i also need to create collection list online?

    thank you so much for your time Ms Fehl. God bless.

    Reply
    • If you have received the confirmation from SSS about the uploaded collection list like shown in the article, no need to upload again by submitting USB file.

      Reply
  30. To Rhonel Castillo, in case your above question/problem (March 21, 2014 at 2:17 pm) has not been answered yet. You may try changing the file type on the open dialog box. The default is “Custom Files” change it to “All Files” so that you can view all the contents of the folder you are accessing.

    Reply
  31. HI, Im trying to upload our November 2013 contributions, i attached the file but not working, i tried to manually encode but still not working. Eto ung laging sinasabi,

    The following problems were found in this form:
    Payment details entered are currently not yet posted in SSS records. To verify posted payments, you may access “Online Inquiry”, select “Payments History” then “Cash Col Posted Payments”.

    If payment is already posted in the “List of Contributions/Loans Payments”, you may submit the Contribution/Loan Collection List online.

    Can you help to solve this one?

    Reply
    • Check out the Cash Collection Posted Payments. If the contributions for the months you are trying to upload online are already there, then you can upload them. Please read the article above.

      Reply
  32. HI, I am trying to upload text file, however, when I browse a file from my desktop where i saved my text file including the transmittal and employee list, the text file does not appear, only the the employee list and transmittal are visible. I tried also copying the text file from my folder into the desktop, but same problem appears, browsing selection file of text file is not visible. what to do?

    Reply
    • It sounds like a default program to view the text file from your computer. Usually, we don’t have to change a format of the file. Just browse and upload it without opening it then the system will accept it.

      Reply
      • same problem with Mr. Ronel. kahit naman po hindi namin e-change ang file format, hindi pa din visible ang file pag nag browse for attachement na. ano po ba ang dapat gawin?

        Reply
  33. Hi, i would like to ask? ano po ba mean ng “EDIT THE HEADER OF THE FILE AND SAVE FOR UPLOADING” sa BROWSE po yan… direct upload ko na lang po ba yung TextFile? or me i-edit pa ako????? confused here..^^

    Reply
  34. hello po, paano po pag quarterly ang payment? Hindi na kasi magagamit ang receipt once na submit na yng collection list…ang ibig kong sabihin, pag halimbawa nagbabyad ka quarterly tapos, isinubmit mo ang first month, pag submit mo uli for the second month, ndi na available yng receipt…

    Reply
    • Yes, that’s the problem with uploading quarterly payment details, the system will only receive one receipt number. In that case, the first month on the quarter. I already asked about that problem with the SSS staff and I had no choice but to submit USB for the 2 months.

      Reply
  35. I always pay quarterly and I tried submitting the R3 online but my problem is I can not post it using the same receipt number. Do you have any idea as to how to solve this error..thanks..

    Reply
    • Hi tawing, iba ung SSS Txt File sa transmital certificate, gan2 itsura nung txt file na kailangan, R30208323818012014.02131856, yan parang ganyan, dun mo xa makikita pag clinick mo ung Create SSS Text File under File Maintenance

      Reply
      • Hi, am using this R3020X pero di pa din maupload.
        Unknown error occurred while reading file. Loading is cancelled.
        please help. TIA

        Reply

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